Welcome prospective client, we’re very pleased that you’re considering us for your next exciting business project. We’re a digital agency specialising in crafting out digital marketing strategies as unique as your business.

Below, we take you on a clear and easy to understand journey of what to expect when you commission us for your project.

Taking your business to the next level in 3 easy steps.

1) Your first contact with us

Typically our clients get in touch with us through recommendations and through our website via email or a phone call. From here, we have a friendly chat about what the client is looking for. You can find our points of contact in several places on our website and it’s totally up to you on how you’d like to get in touch. After a preliminary email or chat, we will ask you to provide your contact details and send us an email with a brief about your prospective project, including your budget. If you would like to meet with us in person to discuss working together, we can arrange this too.

2) Your bespoke business proposal

After understanding your requirements in depth the next step will be us drafting a proposal totally bespoke and unique to your business, detailing the services you require and how we can best serve you. This comprehensive and simple to digest proposal will cover a summary of what we plan to do for you, our basic terms (unique to the services), timescales and lastly, an itemised breakdown of costs. At this point you can decide what you’d like to change and amend as nothing is final until your deposit is paid. Once you’ve read, agreed to and signed the proposal, it’ll be assumed you understand the nature of our working relationship we’re to embark on, what’s included in your scope of work and our commitment to you.

3) Let’s begin your project together

Let’s say cheers to a beautiful working relationship! We keep you fully appraised throughout your project from start to finish so you will be able to see how things are progressing, in the form of detailed and easy to understand reports and, for creative work such web design and development, we ask you for sign off at pivotal stages. However, before we commence any work on your project we ask for a deposit as part of our terms. The remaining balance will be payable upon completion of your project. For more information please see our terms.

Our terms

We’d love to have you on board and strongly suggest that you read our terms of service to ensure we are both on the same page. Our terms are there to protect you more than us and can be found here.

Have a question?

We are more than delighted to help answer you questions about us, what we do and whether or not we can help you and your business. See if you can have your questions answered by visiting our dedicated frequently asked questions page, where you can also find information about our services.